Shipping Policy

All orders ship within 2-4 business days. 

 

We can ship internationally, however not every product may be able to ship to other countries. CBD is not legal in all countries so we cannot accommodate all international orders. Rates vary based on total weight and final destination. Pricing does not include duties, insurance costs, or value-added taxes. If assessed, these charges are the responsibility of the package recipient, who will be billed by the local Customs office. Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can’t be delivered due to an address error, or orders seized by Customs.

 

We Ship to the following countries:

Armenia
Australia
Austria
Bahrain
Belgium
Brazil
Bulgaria
Canada (Currently unavailable)*
Cayman Islands
Denmark
Finland
France
French Polynesia
Germany
Greece
Grenada
Hong Kong
Iceland
India
Iraq
Ireland
Israel
Italy
Japan
Luxembourg
Malaysia
Mexico (Currently unavailable)
Monaco
Mongolia
Netherlands
New Zealand
Norway
Pakistan
Panama
Philippines
Poland
Portugal
Puerto Rico
Romania
Russia
Slovenia
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
Ukraine
United Kingdom (UK)
United States (all 50 States)
Uruguay
Virgin Islands

*Due to current regulations for CBD in the country.

We do our best to meet the estimated shipping dates but cannot guarantee them. Actual delivery time will depend on the shipping method you choose. 

Buyers are responsible for any customs and import taxes that may apply. Smell My Balls is not responsible for any delays due to customs. 

Return & Exchange Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If not our error, then buyers are responsible for shipping costs. If the item is not in its original condition, the buyer is responsible for any loss in value.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper.

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.